Returns & Exchanges

At Pocket, we stand behind our tech with a 30-day satisfaction guarantee. If your electronic device isn't the perfect fit for your lifestyle, we offer hassle-free returns and exchanges to ensure you stay connected.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the device's condition, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing